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implementing change for efficiency

Practice Management

Efficiencies are key to running a successful practice. Our experienced team will help you implement change and enhancements needed to take you where you want to be.



 
 
Under Jambalaya’s guidance, we have formed a true team with service excellence, industry-leading growth, and have created substantial equity in the practice instead of just commission checks.
— Chris Anderson, Generations Planning Partners
 
 
 
 

Utilizing a unique methodology to help you determine each segment of your client base (Cost $750 - $1,500+)


We will coach you and your team on the importance of segmenting your clients and help you understand the “art” of segmenting clients based on their complexity, referrals, and likeness.


We put a focus on the segmenting based on the following areas:

  • Client Complexity

  • Revenue

  • Financial Planning Fees

  • Referability

  • Likability

  • Assets Under Management

Throughout this process we will gather the necessary data and help you implement the client segmentation with your team.


There are many reasons to segment your client base:

  • Determine how to better serve each client

  • Define clients to transition to another advisor

  • Ensure a consistent experience for each level

  • Discover unmet needs and deliver better services


Defining your practice's ideal client experience (Cost $1,000 - $2,000+)


The client experience you want to deliver is a key driver in your practice and will lead to how you price your client relationships and the amount of time your team spends managing the client relationship.

Throughout this process, we will help you define the following:

  • Number of meetings per client grade

  • Length of each meeting or webinar

  • Pre-appointment activities

  • Proactive touches from your team

  • Marketing newsletters

  • Additional touches (events, cards, seminars, etc.)

  • Financial planning topics in scope for each client grade

  • Ideal client service model

Our process includes the following:

Webinar to define your ideal client experience

Assistance in implementing the client experience in your practice

 

Webinar to define your ideal client experience

Assistance in implementing the client experience in your practice


Meeting to develop and finalize your brochure & a coaching session to present the brochure to your clients and prospects (Cost $1,000 - $3,000+)


This brochure will be customized to the client experience you want to deliver to your clients and aligned to your mission and vision.

This brochure will help you communicate the following values to your clients and prospects:

  • Mission/Vision/Values

  • Holistic financial planning approach

  • Benefits of your team

  • Financial planning services offered

  • Pricing of the relationship

Our process includes the following:

1-hour webinar to develop and review your brochure & 1-hour coaching session to present the brochure to your clients and prospects

Approval coordination through your legal process

 

1-hour webinar to develop and review your brochure & 1-hour coaching session to present the brochure to your clients and prospects

Approval coordination through your legal process


Meeting to document your cost model and define your ideal cost structure (Cost $1,000 - $2,000+)


We will collaborate to create your ideal cost structure for your clients in order to run a profitable and sustainable practice in the long term. We will use industry data to help you determine the correct pricing for your business.

Throughout this process, we will help you define the following:

  • Hours spent servicing each grade of your clients

  • Operating costs associated with servicing your clients

  • Appropriate profitability for each grade

  • Cost of implementing your ideal client experience with each client grade

  • Annual analysis of cost

  • Defining your ideal cost structures with financial planning fees and wrap fees

Our process includes the following:

1-hour webinar to document your cost model and define your ideal cost structure

Assistance in implementing a long-term cost structure solution for your practice

 

1-hour webinar to document your cost model and define your ideal cost structure

Assistance in implementing a long-term cost structure solution for your practice


Managing assets effectively is a key piece of helping your clients achieve their goals. Our goal is to understand your current methodology, identify opportunities for improvement, and help you implement those enhancements in your practice. We believe that a better process leads to better outcomes for you and your clients. (Cost $3,500 - $5,500+)


Our objectives are to:

  • Ensure that you are leveraging a wide range of available investment solutions, so that your clients never outgrow your help

  • Define the solutions you offer and create a framework to ensure the right solution for the right situation

  • Protect you and your business through a comprehensive documentation process

  • Assess your fee structure to ensure that asset management contributes positively to the profitability of your business

  • Create repeatable processes that help drive efficiency

  • Leverage available technology and resources from Ameriprise and outside firms effectively

  • Communicate the Value Proposition of your investment services to prospective clients in a compelling way

  • Educate your existing clients on the full value they receive for the fees they pay

Our process includes the following:

Assessment of your current investment methodology, processes and fee structure

Identification of potential enhancements

Guidance in implementing proposed enhancements with your team

 

Assessment of your current investment methodology, processes and fee structure

Identification of potential enhancements

Guidance in implementing proposed enhancements with your team


Documenting and defining your end-to-end client workflow process and assisting your team in implementing the changes (Cost $1,350 - $2,700+)


Existing Client Workflow:

Throughout this process, we will work with your team to help illustrate the tasks, ownership, hand-offs and timing associated with onboarding a new client.

    • Qualifying a Prospect

    • Initial Meeting

    • Goals & Values Meeting

    • Strategy Session

    • Plan Presentation and Implementation

    • Follow-Up

    • Ongoing Service

    • Templates to streamline the process (Agendas, emails, summary templates)

    • Determine training needed for your team to implement the ideal workflow

New Client Workflow:

Throughout this process, we will work with your team to help illustrate the tasks, ownership, hand-offs and timing associated with preparing for a financial planning client meeting:

    • Qualifying a Prospect

    • Initial Meeting

    • Goals & Values Meeting

    • Strategy Session

    • Plan Presentation and Implementation

    • Follow-Up

    • Ongoing Service

    • Templates to streamline the process (Agendas, emails, summary templates)

    • Determine the training needed for your team to implement the ideal workflow processes